Cancellation Policy

At Coddiez, we understand that circumstances can change, and you may need to cancel a service you've previously scheduled with us. We aim to make this process as straightforward as possible. Please review our cancellation policy below:

Cancellation Process:

Service Type: The cancellation process may vary depending on the type of service you have booked with Coddiez. Please contact our customer support team at [your support email or phone number] to initiate the cancellation process and to understand the specific steps required for your service.

Cancellation Fees:

Applicable Services: Some of our services may be subject to cancellation fees. These fees will be clearly outlined in your service agreement or invoice. Please review your service documentation to understand the cancellation fees, if any, that apply to your specific service.

Refunds:

Eligibility:If you've made an advance payment for a service, the eligibility for a refund upon cancellation will depend on the terms outlined in your service agreement and our refund policy.

Refund Process:If you are eligible for a refund, we will initiate the refund process as per our refund policy. Refunds, where applicable, will be processed in a timely manner, but the time it takes for the refund to reflect in your account may vary based on your payment method and financial institution.

Non-Refundable Services:

Certain services or products may not be eligible for a refund due to their nature:This includes but is not limited to domain registration, third-party software or services, and any service that has already been delivered and accepted by the client.

Cancellation of Recurring Services:

Subscription Services:If you wish to cancel a recurring service, such as a subscription plan, please provide us with sufficient notice before the next billing cycle. The terms of your subscription will specify the required notice period.

How to Request Cancellation:

To initiate a cancellation request, please contact our customer support team at support@coddiez.com Provide details of the service you wish to cancel, including any relevant documentation. Our team will guide you through the process and work to resolve your request as efficiently as possible.

Questions and Assistance:

If you have any questions about our cancellation policy or need assistance with the cancellation process, our customer support team is here to help. Please feel free to reach out, and we will be happy to assist you.

Coddiez values your business and is dedicated to ensuring that your experience with our services is as smooth and flexible as possible. We understand that situations change, and our goal is to accommodate your needs within the framework of our policies. If you have any concerns or require further clarification on any aspect of our cancellation policy, please don't hesitate to contact us. Your satisfaction is important to us.