Refund Policy
At Coddiez, we are committed to providing you with top-notch IT services and digital marketing solutions.
Our team of dynamic professionals works tirelessly to ensure that you receive innovative and technology-driven results that meet your needs.
However, we understand that there may be situations where you require a refund.
Our Refund Policy:
Service Guarantee: We stand by the quality of our services. If you are not satisfied with the results or the service provided does not meet the agreed-upon specifications, we are here to assist you.
Refund Eligibility:To be eligible for a refund, you must contact our customer support team within 7 days/weeks from the date of service delivery. We will work with you to understand the issues and determine if a refund is appropriate.
Refund Process: If your refund request is approved, we will initiate the refund process as soon as possible. The time it takes for the refund to reflect in your account may vary based on your payment method and financial institution.
Non-Refundable Services:Please note that certain services or products may not be eligible for a refund due to their nature. This includes but is not limited to domain registration, third-party software or services, and any service that has already been delivered and accepted by the client.
Chargebacks: In the event of a chargeback initiated by you with your credit card company or payment provider, any services provided by Coddiez will be immediately terminated. We encourage you to reach out to our support team first to resolve any issues or concerns.
How to Request a Refund:
To initiate a refund request, please contact our customer support team at support@coddiez.com Provide details of the service, the reasons for your refund request, and any relevant documentation. We will guide you through the process and work to resolve your request as efficiently as possible.
Coddiez is dedicated to client satisfaction, and we will do our best to address your concerns and facilitate a smooth refund process if it is deemed appropriate.
We appreciate your trust in our services, and we are here to ensure your experience with Coddiez is positive and rewarding. If you have any questions about our refund policy or any other aspect of our services, please feel free to reach out to us. Your satisfaction is our priority.